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Delivery

Republic of Ireland 2-Day Delivery (24-48hrs) £2.99
European Union Countries Signed standard delivery(2-10 working days)  £10
REST OF WORLD Signed standard delivery(2-10 working days)  £15

 

We cannot carry out international deliveries on Saturdays.
We cannot carry out international deliveries on British Public Holidays.
We cannot carry out international deliveries at specific times of the day.

Security Checks

In order to protect you from fraudulent card use on our website, all orders are subject to security screening. Any irregularities found may mean your order is not processed.

Taxes & Duties

Deliveries within the EU will incur no import or export duties. Some international deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on McConnell Shoes purchases.

You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.

We will endeavour to assist you if customs related restrictions or delays arise when you order from us, but we are unable to provide local support.

International returns information

  1. First read our online refund policy to ensure that the product you have can be returned and that you have not missed any deadlines.

  2. Complete the returns information on the despatch note and make sure to include it in your parcel before repacking.

  3. Package your items.

  4. The address for returns is: Returns Department, McConnell Shoes, 10-12 William Street, Cookstown, Co. Tyrone, Northern Ireland, BT80 8NB.

  5. Pay any levies or taxes. It is your responsibility to pay any delivery charges, duties and taxes incurred to return your purchase.

  6. Ensure that you obtain proof of postage from the post office in case your parcel is lost in transit.